COVID-19 GUIDELINES & PREPAREDNESS

Opening Date & Available Services

The beauty bar is currently open for all services. 

The Safety & Health of our Employees

The safety and health of our amazing staff is vital to your safety and health and the safety and health of their families. We have very specific protocols for our staff members. The protocols are as follows:

  1. Prior to every work day each employee will be required to complete our Employee Pre-Screening Assessment.

  2. Each staff member has completed several courses in sanitation specifically as it relates to COVID-19.

  3. Every staff member is required to wear a mask. We have provided cloth masks as well as disposable masks for their use.


Our Space

We have taken every precaution to provide a space where you can resume services and feel safe. Your health, the health of our sweet staff and their families, and the health of our community is top of mind. Here is what we have done:

  1. We have removed any unnecessary items from our waiting area and our front desk and service areas.

  2. We have made the decision to not use our waiting area.

  3. We have employees that will sanitize and clean the space between every single client.

  4. Facial tissues will be placed upon entering and throughout the beauty bar along with hand sanitizer that is 60% or higher in alcohol.

  5. We have soap and sanitizer dispensers throughout the beauty bar.

  6. We have a cleaning schedule that we will strictly adhere to and will be implemented prior to opening, between every client, and every hour at a minimum.

  7. You will see signage throughout the beauty bar helping to explain our guidelines, the areas off limits, and that let you know once a service area is available and sanitized.


Client Bookings

Booking is available now on our website, or by calling 

Please note that we can't accept walk-ins and that we can only provide services if they are scheduled at least 24 hours in advance.


Face Coverings

You are required to wear a face covering during your service. Please bring a face covering with you. If you do not have a face covering we have disposable masks available.


Pre-Appointment Protocol

  1. Prior to your appointment you will be required to complete a COVID-19 Pre-Screening Assessment and update your client paperwork. This form will be emailed to you prior to your appointment. This will happen 24-48 hours before your scheduled service. 

  2. Pre-payment of your service is required.


Day of Appointment Protocol

  1. Please arrive at least 10 minutes prior to your scheduled appointment time.

  2. Please arrive at your appointment alone. We can't accommodate extra guests or children and our waiting area is not available for use.

  3. Stay in your vehicle upon arrival and call us when you arrive. Our waiting area will not be available for use.

  4. Prior to entering the beauty bar you will be pre-screened again by our front desk staff.

  5. The front desk staff will call you when it is safe to enter.

  6. Upon entering you will be asked to wash your hands and santize, and you will be escorted directly to your service area.

Thank you so very much for your patience and kindness during this trying time. We are grateful for each of you.

SERVICES,  PURCHASES,  & CONDUCT


Payment

We require a credit card or e-transfer for all appointments.


Service Refunds

Your satisfaction is so important to us. Though we do not offer refunds for our services, if for any reason you feel unsatisfied with your service, we want to hear about it so we have the opportunity to make it right.


Product Returns

Unfortunately, we do not offer refunds on products

Gift Card Returns

Gift Card sales are final sale and are not eligible for refund. They never expire and can be used towards the payment of any service. If a HoneyBelle Beauty Bar  gift card isn’t your thing, you are able to regift it to someone else. Gift cards cannot be exchanged for cash.


Children

We love them! But, for the safety of them, our clients, and staff, children should not accompany a client for any service. If childcare has fallen through and you need to reschedule your appointment, we will do our best to accommodate you.

Clients Under The Age of 18

Please note that clients under 18 with need prior signed consent from a parent or guardian prior to receiving services.


Pictures

When taking any photos inside the studio please make sure to not take any of others getting services without permission.


APPOINTMENT CANCELLATIONS,  NO SHOWS,  & OUR LATE POLICY

Cancelling 24+ Hours Ahead of Time

Busy week? If you cancel more than 24 hours before your appointment - no problem!. You can either contact us by sending an e-mail to us at honeybellebeautybar@gmail.com.

Cancelling Within 24 Hours of Appointment

First and foremost, we hope everything is ok! Please give us a call at the location you’re appointment is booked so that we can let your esthetician know that you will not be able to make it in to see them.

There is a $25 fee for cancelations made within 24 hours.

If we are able to rebook you within a 7 day period, this fee will be waived. Yay!


Reasons to Reschedule

Please note that it is contraindicated to perform a service on a client who has received Botox, filler, or laser treatments within the last 2 weeks. Clients who are or think they may be pregnant (congratulations!) unfortunately, we won’t be able to service you during this period.Clients who have an active sore or open wound on their face, are feeling as if they may be sick, are running a fever, or think they may be coming down with something should reschedule their appointment for when they are feeling better. Bummer, we know! We were looking forward to seeing you too!


No-Show

We do hope you're ok! Please note though that for a no-call, no-show there is a fee of $50 

Late Policy

Please arrive about 10 minutes prior to your appointment time. If you are a new client you will need to arrive about 15 minutes early to do your intake paperwork.

We get it! Things come up that are out of our control and sometimes, even with the best laid plans and intentions lateness can still happen. Of course, we will do our best to make it work, but with that said, we may need to adjust your appointment type and time, switch you to a different service provider, or even reschedule your appointment entirely.

 
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